List FAQ

Yes, all Hansen manufactured products carry our Limited Lifetime Warranty*

*For more information about the Hansen Limited Lifetime Warranty, please visit the Legal Information link in the footer.

A Hansen Easy Fit ID Compression Fitting will fit 15-40mm Low density Pipe and 15-50mm High Density Pipe. By changing the conversion kit inside fitting to a metric conversion kit the fitting will also fit 20mm – 63mm Medium Density Pipe. 

Hansen does not recommend the use of any Hansen Easy Fit Fittings under any driveways, paths or foundations. 

Yes, all Hansen manufactured products carry our Limited Lifetime Warranty*

*For more information about the Hansen Limited Lifetime Warranty, please visit the Legal Information link in the footer.

Hansen does not recommend the use of any Hansen Easy Fit Fittings under any driveways, paths or foundations. 

Yes. All pipe work must be adequately supported. 

Use a thread sealant on all threaded connections. We recommend Loctite 5331.

Hansen does not recommend the use of any Hansen True Fit Fittings under any driveways, paths or foundations.

Hansen have tested all its products for use with cold water up to a maximum temperature of 60°C (140°F). We do not recommend the use of these products with temperatures higher than 60°C (140°F) as plastic expands due to temperature increases. Hansen cannot guarantee the products will perform when used with temperatures over 60°C (140°F). Hansen products that have failed in temperatures higher than 60°C (140°F) will not be covered by our limited lifetime warranty.

Hansen have tested all its products for use with cold water up to a maximum temperature of 60°C (140°F). We do not recommend the use of these products with temperatures higher than 60°C (140°F) as plastic expands due to temperature increases. Hansen cannot guarantee the products will perform when used with temperatures over 60°C (140°F). Hansen products that have failed in temperatures higher than 60°C (140°F) will not be covered by our limited lifetime warranty.

Yes, all Hansen manufactured products carry our Limited Lifetime Warranty*

*For more information about the Hansen Limited Lifetime Warranty, please visit the Legal Information link in the footer.

Wind the nut by hand onto pipe as tight as possible. Use a spanner or pipe grips to tighten until nut is frim on the pipe.  For more information refer to installation instructions. 

Refer to a qualified water reticulation installer for professional advice to suit your needs. 

Yes, the reason your fitting failed was the same reason you can’t line up the bolt holes now, the suction line was never lined up with the pump intake. Try a male to poly Hansen Quick Connect Union in the size you require. This will also mean you can bolt down your pump first, attach both parts of the Hansen Quick Connect Union to the pump and poly pipe and then just connect the fitting with common centre nut.

Yes, by installing a Hansen Quick Connect Union on both the inlet and outlet you effectively have a barrel union and poly joiner in one fitting which allows you to undo two common centre nuts and easily lift your pump out for service. 

Yes, the reason your fitting failed was the same reason you can’t line up the bolt holes now, the suction line was never lined up with the pump intake. Try a male to poly Hansen Quick Connect Union in the size you require. This will also mean you can bolt down your pump first, attach both parts of the Hansen Quick Connect Union to the pump and poly pipe and then just connect the fitting with common centre nut.

Yes, by installing a Hansen Quick Connect Union on both the inlet and outlet you effectively have a barrel union and poly joiner in one fitting which allows you to undo two common centre nuts and easily lift your pump out for service. 

Yes. While marine applications very, Hansen fittings are resistant to sea water. The fittings will not leach any substances that will be harmful to marine life. Hansen Easy Fit Poly fittings have provided excellent service in marine applications for many years without failure. If you require further information, please contact us with details regarding your application.

Yes, all Hansen manufactured products carry our Limited Lifetime Warranty*

*For more information about the Hansen Limited Lifetime Warranty, please visit the Legal Information link in the footer.

Do not over tighten. The right way to assemble a threaded fitting is hand tight plus one to two turns – no more! For more information on installation tips refer to installation instructions. 

Use a thread sealant on all threaded connections. We recommend Loctite 5331.

No, as the high concentration of chlorine used in the water for pools will attack the material. The fitting material is only suitable for use with domestic water. Hansen products that are used in this application will not be covered by our limited lifetime warranty.

Yes, our fully adjustable UniTri mounting base will adapt to most tank roof angles, the adjustment is a full 35 degrees each way, so once installed you never need to adjust.

Hansen understands the value of your time and with the Hansen Level Alert there are no ropes and pulleys, tubes or smoke and mirrors, only time tested strength of glass fibre reinforced nylon and the proven ability of Hansen’s Innovative simple effective design. 

Yes, you will find the reservoir valve you are using at the moment is only supplying a flow close to your irrigation demand, with the Hansen Leveller Valve the flow delivery will be much higher and will allow your bore pump to run for less time as well as setting a differential in the tank to enable your pump to shut off for sensible periods.

Yes, our range of HiFlo Valves are designed to handle dirty water. The Hansen Leveller Valve which is based on our diaphragm valves it is unique in that it has a pin that cleans the pilot hole in the diaphragm every time it opens and closes. In addition to that the gap between the diaphragm and the valve body when open is a huge 14mm further reducing potential blockages.

Yes, the Mino Fast-Flo Valve has the arm pivot point positioned to allow closing at pressures up to 12 bar (174psi). 

The noise while the tank is filling is caused by the high velocity of the water from the valve outlet into the tank. The Mini Fastflo valve outlet doubles as a spigot so you can attached a length of hose to allow the flow to be placed onto the bottom of the tank eliminating this noise. 

Yes, the Fast-Flo was designed as a compact valve for use in small bowls, compact troughs, feeders & header tanks or any situation where the valve space is confined.

Yes, the Fast-Flo Valve has the arm pivot point positioned to allow closing at pressures up to 12 bar (174psi) with a 115mm float attached.

The noise while the tank is filling is caused by the high velocity of the water from the valve outlet into the tank. The Fast-Flo valve outlet doubles as a spigot so you can attach a length of hose to allow the flow to be placed onto the bottom of the tank eliminating this noise. 

Yes, the Hansen Super-Flo Valve comes with the required components to install in 20mm or 25mm threaded inlets. This of course means you only need to buy one valve for all sized inlets.

Yes, valve bounce is created from high flows at high pressures, because our Hansen Super-Flo valve delivers higher flows than other valves it will effectively reduce line pressure which in return will reduce the incidences of this problem by also reducing water hammer. 

The Hansen Sueper-Flo Valve will operate from 0.2 bar to 12 bar.

Yes, the Super-Flo trough Valve incorporates a 25mm (1”) thread on the valve outlet which you can utilise the spare adaptors that come with the valve to enable you to attach any number of poly pipe fittings to the Super-Flo trough Valve. This off take can be used for any number of farm applications. 

Yes, valve bounce is created from high flows at high pressures, because our Hansen Max-Flo valve delivers higher flows than other valves it will effectively reduce line pressure which in return will reduce the incidences of this problem by also reducing water hammer. 

Yes, this is called water hammer, we have designed the Hansen Max-Flo Valve to open and close slower than other valves effectively varying the flows at these times to minimise the chance of water hammer.

Yes, the Hansen Max-Flo Valve can be installed at the top, side or bottom entry as all components come with each valve.

Yes, this is called cycling and can drastically reduce the life of your pump. The Hansen Leveller Valve is designed to control your pump safely by eliminating pump cycling and providing an adjustable water differential depth in your tank.

Yes, as long as your pumps are sized correctly to cover your peak demand the Hansen Leveller Valve will help by delivering a much higher flow at much lower pressure e.g. 400kPa (58 psi) = 772 l/min (170 gpm).

The Rapid-Flo and Slo-Flo Rain Relief Valves are essentially the same valve. The key difference between them is that the Rapid-Flo valve is capable of functioning at full flow rate whereas the Slo-Flo valve is restricted to 2 l/min to conform to the Sydney Water Guidelines.  

The Leveller Valve opens when a pre-defined minimum water level is reached and will fill your entire tank. The Rain Relief Valve will only supplement your tank with either 50mm or 100mm of water, depending on the float orientation.

The Rapid-Flo and Slo-Flo Rain Relief Valves are essentially the same valve. The key difference between them is that the Rapid-Flo valve is capable of functioning at full flow rate whereas the Slo-Flo valve is restricted to 2 l/min to conform to the Sydney Water Guidelines.  

Hansen have tested all its products for use with cold water up to a maximum temperature of 60°C (140°F). We do not recommend the use of these products with temperatures higher than 60°C (140°F) as plastic expands due to temperature increases. Hansen cannot guarantee the products will perform when used with temperatures over 60°C (140°F). Hansen products that have failed in temperatures higher than 60°C (140°F) will not be covered by our limited lifetime warranty.

No. Your valve can be left inline for servicing. Refer to Re-assembly instructions for further information. 

Yes, the Hansen Check Valve can be serviced inline and any parts replaced if required.

You will need to refer to the Choosing the Correct Foot or Check Valve Page under the Technical Info / Pressure & Flow Rates Tab of each valve product and use these charts to determine the valve size required. In some situations you may be able to use a smaller Hansen valve than your existing non Hansen valve.

Yes the Hansen Foot Valve has been designed with the ability to work in dirty water situations and because of lower head losses of this valve you can select a smaller size than you normally would expect, thus with the higher velocities across the diaphragm the valve becomes self-cleaning.

1. There may be something sitting between the diaphragm and diaphragm seating area. Pull the valve apart and clean out (replace diaphragm if damaged) as per assembly instructions.

2. Check to ensure that you are using the correct size valve for your situation (see choosing the correct foot valve or check valve).

Hansen have tested all its products for use with cold water up to a maximum temperature of 60°C (140°F). We do not recommend the use of these products with temperatures higher than 60°C (140°F) as plastic expands due to temperature increases. Hansen cannot guarantee the products will perform when used with temperatures over 60°C (140°F). Hansen products that have failed in temperatures higher than 60°C (140°F) will not be covered by our limited lifetime warranty.

No. Your valve can be left inline for servicing. Refer to Re-assembly instructions for further information. 

Yes, the Hansen Check Valve can be serviced inline and any parts replaced if required.

You will need to refer to the Choosing the Correct Foot or Check Valve Page under the Technical Info / Pressure & Flow Rates Tab of each valve product and use these charts to determine the valve size required. In some situations you may be able to use a smaller Hansen valve than your existing non Hansen valve.

Yes the Hansen Foot Valve has been designed with the ability to work in dirty water situations and because of lower head losses of this valve you can select a smaller size than you normally would expect, thus with the higher velocities across the diaphragm the valve becomes self-cleaning.

1. There may be something sitting between the diaphragm and diaphragm seating area. Pull the valve apart and clean out (replace diaphragm if damaged) as per assembly instructions.

2. Check to ensure that you are using the correct size valve for your situation (see choosing the correct foot valve or check valve).

No, as the high concentration of chlorine used in the water for pools, will attack the material. The fitting material is only suitable for use with domestic water. Hansen products that are used in this application will not be covered by our limited lifetime warranty.

Hansen Ball Valves are frost friendly and have been tested in frost conditions. Results may vary in freezing conditions.

Do not over tighten. The right way to tighten a Ball Valve is hand tight plus one to two turns-no more.

Use a thread sealant on all threaded connections. We recommend Loctite 5331.

Hansen has developed a thoroughly modern connection, the Ultimate Swivel that allows you to complete your wash-down without the wash-down hose twisting as you make your way around the yard.

Yes, they have a wide range of action and are quickly adjustable between open and closed. 

Ideal for yard wash, or any other applications that require a combination of flow, pressure and velocity such as washing vehicles, meat works clean up, vineyard equipment, marine applications and so forth.

 The Turbo-Twist is available in a range of versatile connect styles for 25mm to 50m wash-down hose and male or female threaded end connections for custom applications. 

The Hansen Turbo-Twist and Turbo-Sweep are pressure rated to 8 bar (800kPa. 118psi) @ 20 degrees Celsius. 

The Hansen Turbo-Twist and Turbo-Sweep are pressure rated to 8 bar (800kPa. 118psi) @ 20 degrees Celsius. 

The Hansen Turbo-Twist and Turbo-Sweep are rated to 60 degree Celsius. 

Yes, there are a range of replacement parts available. 

This is determined in part by your existing wash-down system. The best way to move dirt etc is a combination of flow and velocity, which Hansen have taken into account when designing the Turbo-Twist and Turbo-Sweep. 

Yes, a 32mm and 40mm adaptor are available for the Turbo-Twist and Turbo-Sweep.

No, but our Turbo-Sweep has been designed to wash a 900mm wide strip, and includes and economy more, normal mode and wide mode all in one nozzle.

Yes, because the Hansen Fast Fit Tapping Saddle has a hinge and the bolt is fixed, which means you only need two hands to install the Hansen Fast Fit Tapping Saddle. 

The hole saw size information is marked on the Hansen Fast Fit Tapping Saddle body. One easy way to test the size is to test the hole saw fits over the spigot but inside the seal area. 

Hansen does not recommend the use of any Hansen Fast Fit Tapping Saddles under any driveways, paths or foundations